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What Does Giving Back Mean to You?

“Everybody can be great…because anybody can serve. You don’t have to have a college degree to
serve. You don’t have to make your subject and verb agree to serve. You only need a heart full of grace.
A soul generated by love.” ― Martin Luther King Jr.

Inclusive volunteering programs give people with IDD an opportunity that is special
and often rare—a way to give and not just receive community service.

Too often, people with disabilities are considered only to be the recipients rather than the givers of service. Thus, people with disabilities are not often given the opportunity to contribute to their community. By offering inclusive service opportunities, the MLK Day of Service project* gives people with disabilities the ability to give back, and counteracts this stereotype.

We asked volunteers at 2017 MLK Day of Service projects at The Arc of Luzerne County in Wilkes Barre, Pennsylvania, and at TARC in Tulsa, Oklahoma, to describe what serving others means to them.

Giving Others a Fresh Start

Volunteers with and without disabilities at The Arc of Luzerne County provided food assistance to people in need in their community through the Commission on Economic Opportunity, a local food bank. Volunteers worked to help gather, package, and distribute food to seniors, children, and families in need in Pennsylvania.

For Jay Sterling, a volunteer with The Arc of Luzerne, providing food assistance was an opportunity to help others overcome a struggle his family had growing up. “It’s important to help with the food prep [at my local food pantry] because when I was little we didn’t have much money like some families today. It feels terrible to grow up poor.”

For volunteer Diane Williams, helping people get the food they need is an opportunity to make sure children, do not go hungry. “It makes me happy that I am helping because I have two children, and I like to think that if children need food they’re getting it.”

Practicing Our Civic Duty

MLK VolunteeringIn February, volunteers with and without disabilities from TARC, the University of Tulsa’s True Blue Neighbors program, the Bridges Foundation, and A New Leaf came together to prepare meals for those in need in Oklahoma.

President of Tulsa People First Sean Lewis, who participated in the event, considers the importance of giving back to his community:

“I think it is very important as citizens and self-advocates that we show we care about the needs of people around us by getting outside our own routines and giving our time and energy to the Martin Luther King projects. Food supplied by the Tulsa Food Bank helps put food on the table for families that otherwise might have none. I was very happy to serve in whatever way I was able to such a good cause and project.”

For more on inclusive volunteering and how volunteering can help people fight stereotypes, practice their civic duty and give back to their community, visit https://www.thearc.org/inclusive-volunteering.

*In 2016, The Arc was selected by the Corporation for National and Community Service (CNCS), the federal agency that leads the Martin Luther King, Jr. Day of Service, to plan and execute volunteer projects that unite Americans in service for the MLK Day of Service and throughout the year. To date, 16 chapters of The Arc around the country have organized inclusive volunteer service projects where people with intellectual and developmental disabilities (IDD) volunteer alongside people without disabilities to provide food to people in their communities who are in need. In total, these projects have brought together over 1,000 volunteers to serve more than 14,000 people in need.

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Volunteer Opportunities Lead to New Job Skills

Building a resume can be tough, particularly in rural communities where job opportunities may be limited, and competition can be fierce. However, serving your community can be one great and meaningful way to build job skills.

Since 2015, The Arc of the Glades in Belle Glade, Florida, has participated in The Arc’s Martin Luther King, Jr. Day of Service project. The Arc’s MLK Jr. Day of Service project brings together chapters of The Arc to organize inclusive volunteer service projects where people with intellectual and developmental disabilities (IDD) volunteer alongside people without disabilities to provide food to people in their communities who are in need.*

For Scot Kannel, The Arc of the Glades’ Executive Director, volunteering opportunities like the MLK Jr. Day of Service project have been important gateways to employment in West Palm Beach County because “volunteering builds skills, relationships and good will in the community, paving the way not just for that person’s future employment, but also [raising] community employers’ expectations [and changing their perspectives] about hiring those with differing abilities.”

Throughout the year, volunteers with and without disabilities from The Arc of the Glades work together to prepare and serve meals to people in need at a local soup kitchen and food pantry. While they are there, volunteers not only meet new community members and grow their social network, but also build their confidence with important job skills. Skills include both soft skills like customer service and working with co-workers as well as responsibilities specific to working at a food pantry.

The great thing about soft skills is that volunteers can take what they have learned and apply it in other areas of their life, including future employment. We hope that The Arc of the Glades volunteers do just that, and their experiences working in the soup kitchen and pantry help in all they wish to do in the future.

For others interested in volunteering and building job skills, the MLK Day of Service project, visit https://www.thearc.org/inclusive-volunteering.

*In 2015, The Arc was selected by the Corporation for National and Community Service (CNCS), the federal agency that leads the Martin Luther King, Jr. Day of Service, to plan and execute volunteer projects that unite Americans in service for the MLK Day of Service and throughout the year. To date, 16 chapters of The Arc around the country have organized inclusive volunteer service projects where people with intellectual and developmental disabilities (IDD) volunteer alongside people without disabilities to provide food to people in their communities who are in need. In total, these projects have brought together over 1,000 volunteers to serve more than 14,000 people in need.

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Forging New Friendships through Community Service

Those who are not looking for happiness are the most likely to find it, because those who are searching forget that the surest way to be happy is to seek happiness for others. -Martin Luther King, Jr.

Linda and Hannah at ACES

Linda and Hannah at ACES (from left to right)

Inclusive volunteering gives people with and without IDD the opportunity to meet new people in the community while helping those in need. These new connections can lead to long-lasting friendships that impact not only community members being served by the volunteers but the volunteers themselves.

This past year, The Arc of Hanover in Ashland, Virginia, received a grant to work on The Arc’s Martin Luther King, Jr. Day of Service project.*

The Arc of Hanover’s Executive Director, Caroline Kistler, saw this grant as a key opportunity not only to serve people in need but also as an opportunity to help build friendships between young men and women of all abilities in the community. “Making friends with people different from yourself opens you up to new experiences, and allows you to see life from someone else’s perspective. As is true of all friendships, friendships among people with different abilities expand a person’s support system, and have a positive impact on a person’s life.”

Caroline recruited young adults with IDD at The Arc of Hanover and students at Randolph-Macon University to volunteer at Ashland Christian Emergency Services (ACES), a local nonprofit that provides food, clothing, and aid to people in need in the community. Caroline paired volunteers with and without IDD together so that people would be able to meet new people and learn from each other.

One pairing was Randolph-Macon University student Hannah Sommer and Linda George. While they were serving others, Hannah and Linda struck up a friendship. Hannah shared, “I always looked forward to spending time with her and the other students in the class. I was sad when the semester ended because I did not think I would get the opportunity to interact with the members of The Arc anymore.”

However, Hannah did have an opportunity to continue her connection with The Arc of Hanover as an intern the following semester. She appreciates that the internship “has allowed me to still keep in touch with Linda and the members of The Arc frequently, and has allowed me to learn so much about the disability community.” For Hannah, her relationship with Linda has been an important experience for her, and one that has been more meaningful because they met through service. “The relationships that are built and the friendships that are made through inclusive volunteering are like no other. Not only does the act of volunteering with a person with an intellectual or developmental disability benefit yourself and that individual, but together, you are working to benefit the lives of others.”

For Linda, befriending Hannah and volunteering with her has been important to her. “I liked working with Hannah and helping people. It was fun being able to volunteer with my friend. It feels good to be able to help people. I enjoyed being with Hannah.”

We hope that Linda and Hannah, and other volunteers paired through this program will continue their friendship, and continue serving their community! For people interested in learning more about The Arc’s MLK Day of Service Project, inclusive volunteering, and how volunteering can help people grow new relationships, visit https://www.thearc.org/inclusive-volunteering.

*In 2015, The Arc was selected by the Corporation for National and Community Service (CNCS), the federal agency that leads the Martin Luther King, Jr. Day of Service, to plan and execute volunteer projects that unite Americans in service for the MLK Day of Service and throughout the year. To date, 16 chapters of The Arc around the country have organized inclusive volunteer service projects where people with intellectual and developmental disabilities (IDD) volunteer alongside people without disabilities to provide food to people in their communities who are in need. In total, these projects have brought together over 1,000 volunteers to serve more than 14,000 people in need.

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The Arc Brings Disability Perspective to Police-Led Hate Crimes Advisory Committee

Hate Crimes Panel Group

Leigh Ann Davis, Chief Will Johnson with Arlington Police Department (TX), Peter Berns, Ariel Simms

Since 2013, The Arc’s National Center on Criminal Justice and Disability® (NCCJD®) has served as a bridge between the disability and law enforcement communities, and is the first-of-its-kind national clearinghouse for information and training on the topic of people with IDD as victims, witnesses, suspects and incarcerated persons. The Arc’s work to elevate these issues led to the opportunity to attend and present at the 2017 International Association of Chiefs of Police (IACP) national convention in Philadelphia, Pennsylvania. While at the conference, staff, including CEO of The Arc Peter Berns, participated in the initial “Enhancing the Response to Hate Crimes” Advisory Committee meeting co-hosted by IACP and the Lawyers’ Committee for Civil Rights Under Law (Lawyers’ Committee). In attendance were law enforcement and civil rights leaders, such as The Anti-Defamation League; the Baltimore Police Department; The Leadership Conference on Civil and Human Rights, and many others from across the country who met to develop an achievable action agenda to improve the criminal justice system’s response to hate crimes. According to the FBI, 1.2% of hate crime victims were targeted because of disability in 2015. Many disability advocates find this statistic misleadingly low, as individuals with IDD frequently cite barriers to reporting crimes committed against them. In 2015, NCCJD explored these barriers and potential solutions in its white paper, Violence, Abuse and Bullying Affecting People with Intellectual/Developmental Disabilities: A Call to Action for the Criminal Justice Community.

“We are proud to lead a committee of such outstanding leaders who are coming together to invest their time and effort into breaking down barriers and strengthening the relationship between law enforcement and the communities that are too often the targets of hate crimes,” said Lawyers’ Committee President and Executive Director Kristen Clarke.

Hate Crime Advisory Panel

The Arc’s NCCJD staff presented with Chief Will Johnson and Melissa Bradley with DOJ’s COPS Office on applying procedural justice to situations involving people with disabilities

At this first in a series of four meetings, members began to develop key principles for improving the response to hate crimes. The committee also discussed the many legal, economic, emotional, social, and safety issues that arise in the wake of hate incidents and hate crimes, as well as proposed recommendations on appropriate responses.

Subsequent meetings will continue to solicit input from additional law enforcement and civil rights leaders as well as community members targeted for hate crimes. The committee will use this input to craft an action agenda for community and law enforcement leaders, which will ultimately improve the safety of communities targeted by hate. The Arc is thrilled to participate in this important work, as the organization continually strives to raise awareness among law enforcement and other agencies about the high rate of victimization in the disability community (for more information about training for criminal justice professionals see www.nccjdpathwaystojustice.org). Furthermore, The Arc’s National Center on Criminal Justice & Disability works to ensure that any reporting efforts related to hate crimes (and other crimes) include effective outreach methods for people with IDD who remain traditionally underserved and overlooked in today’s criminal justice system.

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The Arc and Walmart Foundation: A Successful Year Assisting People With Intellectual and Developmental Disabilities Find Jobs in the Community

A year ago, The Arc announced the exciting news that it had been awarded $245,000 by the Walmart Foundation to support workers with intellectual and developmental disabilities (IDD) to enter the workforce. The Arc@Work, The Arc’s employment program, quickly got to work with chapters from around the country to make a dent in the unemployment rate for people with IDD, one job placement at a time.

Shortly after acquiring the grant, The Arc awarded 16 of its chapters subgrants. Each grantee was then charged with developing innovative programs that place job-seekers with IDD in competitive, integrated employment within their communities. Chapters included were UCP Seguin (IL); The Arc of the Midlands (SC); The Arc of Spokane (WA); The Arc of Anchorage (AK); The Arc of Montgomery County (MD); The Arc of El Paso (TX); The Arc of Monroe County (NY); St. Louis Arc (MO); The Arc of Chester County (PA); Berkshire County Arc (MA); Star, Inc. (CT); The Arc of North Carolina (NC); The Arc Davidson County and Greater Nashville (TN); VersAbility (VA); The Arc of Bristol County (MA); and ADEC (IN). By the end of the grant cycle, The Arc had reached and even surpassed many of the grant’s objectives. As of September 2017, nearly 480 workers with disabilities had secured employment at nearly 360 companies under the program. Additionally, nearly 1,240 individuals with IDD had undergone training to better prepare them to enter the workforce. Several success stories emerged as the year progressed, including this one about a self-advocate named Danielle from The Arc of Monroe County in Rochester, New York:

When Danielle first began employment services, she exhibited low self-confidence. And throughout the job development process, Danielle struggled with social interactions ranging from phone calls to interviews. As she experienced her first career fair, job interview, and informal meetings with potential employers, her confidence started to grow.

Eventually Danielle received a call for an interview at a local senior facility that would result in a pivotal change in her life’s course. The day before she was scheduled to interview, Danielle and her employment specialist practiced interview questions. The following day, Danielle was stellar during the interview process and performed the best she ever had! Her employment specialist knew when they walked out of the building that she would be offered the job. Danielle was able to engage the interviewer in a funny story and her demeanor and the content of her answers were on point. The following week Danielle was offered a job!

Danielle has been working at the senior facility now for 10 months. Her transformation has been incredible. In late June, Danielle’s astounding professional and personal growth was recognized at an awards ceremony sponsored by The Arc of Monroe County.

Based on this year’s achievement, The Arc was awarded an additional round of funding this past spring. With this support, The Arc hopes to build upon the success it began in 2016.

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National Disability Employment Month: Push for Progress

By: Nicole Jorwic, Director of Rights Policy, The Arc of the United States.

October marks National Disability Employment Month – it’s a time to reflect on the progress of making employment for people with disabilities a reality, and to push forward on necessary changes to make that a reality for more individuals throughout the country. People with disabilities have shown their desire to work and thrive in their workplaces and communities. Employers all over the country are also recognizing the potential for people with disabilities in their workplaces and the contributions they can make to the culture of their business, and to the economy.

The Arc@Work is supporting employers large and small across the country with targeted outreach and recruitment, employer staffing solutions, and training and consultation. Much of this work is done on the ground via many of our 650 chapters nationwide.

As businesses continue to show their commitment to adding individuals with disabilities to all levels of their workforce, we must also support individuals with disabilities to develop the skills they need to find the jobs that they desire, AND to build careers in the field of their choice. Individuals with disabilities are succeeding in meaningful careers in a wide range of private businesses, government agencies and nonprofit organizations, while others are becoming entrepreneurs with their own micro-businesses.

It is important to remember why a job is so important to an individual with a disability. My brother Chris is 28 and has autism, and I asked him why getting a job is important to him. Here is his response:

“I think that a job is essential to a person with a disability because it gives us purpose, and common ground to build on with the rest of the world. All my siblings get so much of their identities from their jobs, I should have the same chance. All my brothers and sisters in disability deserve the opportunities to work in our communities, for fair pay, so that we can fulfill our destinies.”

As we work on the federal and state level to align policies and practices to make the road to employment smoother for individuals with disabilities, no matter their level of need, we must remember that a job is an essential part of what gives someone standing in their community. The value in having a response to “what do you do?” is immeasurable for individuals with disabilities across the country, including my brother Chris.

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The Arc and Baymont Inn & Suites: A Welcoming Partnership for Job Seekers With Intellectual and Developmental Disabilities: The Billy Jake Story

Billy Jake CelebrationAt the end of 2016, The Arc@Work launched a nationwide partnership with Baymont Inn & Suites. Through this initiative, The Arc@Work is helping individual hotels fill the brand-new Hometown Host position. The Hometown Host ensures guests feel at home and that there is plenty of delicious food throughout the daily breakfast service. The role is a symbol of the brand’s emphasis on neighborly service and dedication to community. The collaboration is a win-win for both organizations: helping individuals with intellectual and developmental disabilities (IDD) secure a regular job in the community while assisting Baymont hotel owners in finding reliable, passionate employees who can connect with their guests and provide them with a great experience.

In honor of National Disability Employment Awareness Month, The Arc@Work interviewed Billy Jake, the first individual placed through this new initiative at his local Baymont Inn & Suites hotel in Celebration, Florida. Because of his interest in food, this young man initially applied to a local grocery store. Unfortunately, this endeavor did not turn out as he had hoped. Then one day Billy Jake’s job coach, Tre Johnson, informed him of The Arc@Work’s partnership with Baymont Inn & Suites. Thus, began a year of hard work and patience that ultimately landed Billy Jake the Hometown Host position.

During his first few months with the company, Billy Jake admits he “was uncomfortable being around lots of people at my job.” But each time he engaged, he grew a bit more at ease. Also, thanks to these frequent interactions with guests, Billy Jake’s speaking and social skills have improved immensely. His “kind and patient” colleagues have also contributed to his success. He loves it that they “encourage [him] to do better every day.”

Billy Jake now looks forward to waking up every morning and getting ready for work. His days are quite busy, arranging the daily breakfast buffet, ensuring diners’ desires and needs are met promptly, interacting with the hotel guests and colleagues, and, once the breakfast service is over, preparing for the next morning’s service. Then comes his favorite part: munching on goodies made by his colleague Kathy in the hotel kitchen!

Serving guests at Baymont Inn and Suites has increased his self-esteem and has given his life new meaning. In his words, “I feel like this job came along at the perfect time. It is working out wonderfully for me, and I am so grateful to my job coach [for helping] me find it.” Clearly a determined young man, Billy Jake now encourages other job-seekers with disabilities “to pick something they want to do and give it a try. You never know what is possible for you unless you try. If it does not work out, try something else. Never give up!”

Over the last six months, Baymont Inn & Suites has taken steps to make sure the Baymont franchises and the larger community is aware of their interest in hiring people with IDD. They, like The Arc@Work, understand the positive contributions individuals with IDD like Billy Jake make, not just in the workforce, but in society as well.

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Are you #ABLEtoSave?

Are you or your family member with a disability #ABLEtoSave? Now is the time to find out if an ABLE account should be a part of your plan for the future.

What is an ABLE account?

This new type of account enables some individuals with disabilities to save money for disability related expenses, without losing important federal benefits. ABLE accounts are similar to college savings plan accounts but are not the same as those accounts with different rules and restrictions.

Less than three years after the ABLE Act was signed into law, twenty-eight states have launched ABLE programs. According to the ABLE National Resource Center, over 10,000 accounts have been opened across the country and there are over $25 million in assets under management by ABLE programs.

Can I open an ABLE account and how do they work?

The Arc’s National Policy Matters on ABLE Accounts answers your questions about who is eligible to open an account, how the accounts work, what the contribution limits are, what types of expenses the funds can be used for, how the accounts impact federal, means-tested benefits, what happens to money remaining in the account, and more.

Eligible individuals can open only one ABLE account in their home state or another state program. Some, but not all, states allow nonresidents to open accounts in their programs. Visit the ABLE National Resource Center to learn about the different state programs.

An ABLE account can be an important part of a future plan. To learn more about creating a financial plan for the future, visit The Arc’s Center for Future Planning.

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Evidence-Based Practices: Connecting the Dots Between Research and Practice

Evidence-Based Practices: Connecting the Dots between Research and PracticeWe often hear the terms “best practice” and “evidence-based practice” used in relation to programs or policies – but what do those terms that mean? How do we know if a practice is promising or evidence-based?

A recent article, published in Intellectual and Developmental Disabilities, offered perspectives on strategies to gather and evaluate evidence as well as guidelines to establish evidence-based practice.

Through a collaboration with AAIDD, The Arc partnered with the lead author, Dr. Robert Schalock, to develop a brief to educate individuals, families, and practitioners on these concepts in hopes of bridging the gap between research and practice.

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Learning From Our Peers: Advice on Organizational Transformation From Those Who Have Done It

RRTC BriefAs more community-based providers of supports and services to people with intellectual and developmental disabilities (IDD) strive to reinvent themselves to offer inclusive opportunities and keep up with Employment First, WIOA, CMS Final Settings Rule, DOJ’s application of Olmstead to employment, and expectations of the ADA generation, organizational leadership may find themselves wondering how to accomplish such a feat. Where’s the finish line? Where’s the starting block?

The Arc believes that people with intellectual and developmental disabilities belong in the community and have fundamental moral, civil and constitutional rights to be fully included and actively participate in all aspects of society. The Arc is pleased to be working toward finding and sharing information to support its chapters on their journeys toward community employment with leading employment researchers as a sub-grantee of the Rehabilitation Research and Training Center (RRTC) on Advancing Employment for Individuals with Intellectual and Developmental Disabilities, a project of ThinkWork! at the Institute for Community Inclusion at University of Massachusetts – Boston on a five-year National Institute on Disability, Independent Living, and Rehabilitation Research (NIDILRR) grant aimed at employment of people with IDD. As part of this collaboration, staff from The Arc co-conducted interviews with leadership from eight organizations which have transformed their employment service delivery from sheltered work to competitive community employment. A brief sharing advice from those interviews was recently released telling us to Commit. Plan. Engage. Implement.

The next step in this collaboration is an intervention aimed at service providers to aide them in transforming their sheltered workshop models to community-based employment programs. This intervention will provide best practice information and other resources to service providers via a comprehensive toolkit.

We are currently looking for chapters to participate in our intervention pilot this summer. The pilot will be six weeks in duration and will consist of reviewing the toolkit, preliminary planning and implementation of pertinent best practices, and providing feedback to The Arc national staff to ensure that the final version of the toolkit is useful and will best support organizations with implementing the conversion process. If you are interested in learning more or participating in the pilot process, please contact Jonathan Lucus, Director of The Arc@Work at: lucus@thearc.org or at 202.534.3706.