How One Day at the Ballpark Meant the World to Families with Disabilities
What does a perfect day look like for a family that’s often navigating a world that excludes them? On July 9, families connected to The Arc of Ohio found out, thanks to our national partnership with Lids and the Lids Foundation.
It was a day full of joy, connection, and the kind of belonging that too often feels out of reach. And it all happened because a company chose to step up and demonstrate their commitment to valuing people with disabilities.
The day began at the Lids store in Kenwood Towne Center, where each family was paired with a Lids team member. Together, they picked out hats and shirts, added personal touches with custom stitching, and got to know one another. Lids gave each child a $250 gift card to shop, and it quickly became more than just a shopping trip. It was a chance for kids to feel seen, valued, and empowered.
Then came the main event.
At Great American Ball Park, families got VIP treatment from the moment they arrived. They watched batting practice from the field, met Cincinnati Reds pitcher Brent Suter, and felt welcomed by every staff member they encountered. Before the first pitch, families received gift cards to buy food, thanks to the Reds Community Fund. That small act made it even easier to just enjoy the moment. Then everyone settled into an accessible seating area and watched the Reds take home a win against the Marlins.
It was an evening full of energy and unforgettable moments:
Logan, who has autism and is non-verbal, lit up as he explored the stadium with his parents and sister
- Noah, who has cerebral palsy and is non-verbal, beamed as his aide cheered alongside him
- Coralie, who has Williams syndrome, wore her new Reds cap proudly while enjoying stadium snacks with her mom and brother
- Daniel and Evie, siblings with autism and Down syndrome, chanted in the stands with their parents
- And Lids staff laughed, danced, and even went down the giant slide—because the kids asked them to
Jen Powers Alge, a mom and staff member at The Arc of Ohio, shared:
“The families were thrilled to have such an exciting experience. The employees at the Lids store were so warm and fun to shop with. Batting practice had the kids smiling from ear to ear, and the moms and dads were in awe of such a cool, inclusive experience. The Lids Foundation thought of everything to make the day safe, fun, inspiring, and engaging. We are so grateful for the ‘best day ever,’ as one of the kids exclaimed.”
Ted Harton, Senior District Sales Manager at Lids who joined the outing, reflected:
“This experience reminded me what really matters. Spending the day with these families, seeing their love, joy, and strength, was truly inspiring. It was a chance to step outside of the everyday and just be present with people who show us what community and family should look like.”
And while this was a single day, it reflects something bigger. Lids continues to grow its partnership with The Arc, from supporting The Arc@School program to launching an in-store campaign that brings our mission to life in more than 1,000 stores.
Katy Neas, CEO of The Arc of the United States, said:
“At a time when too many companies are quietly stepping back from diversity and inclusion, Lids is stepping up and making a real impact. Their support is reaching families nationwide, fueling vital programs, raising awareness, and creating moments of true connection. But this partnership is so meaningful to The Arc and the millions of people with disabilities and their families with whom we advocate. It deepens Lids’ ties to the communities they serve, energizes their employees, and shows their customers what authentic commitment to our shared values looks like. We need more partners who lead with such purpose. Lids is helping to build a more inclusive future for people with disabilities, and we’re proud to move forward together.”
Starting this August, Lids will once again feature The Arc in stores across the country. Shoppers will be invited to round up their purchase to donate to The Arc and customize their gear with The Arc’s logo—another chance to stand with people with disabilities in a meaningful way. See what’s coming this August.
To every family who joined us, and to every Lids employee who made the day so special: thank you. This is what inclusion feels like. And this is what’s possible when we build it together.